- What are the delivery deadlines?
We guarantee delivery by 6:30 a.m. Monday through Friday and by 7 a.m. Saturday and Sunday.
If you are receiving your paper late, please visit our
Delivery Concerns page.
- Can I request that my paper be placed in a certain location at my home?
We guarantee porch delivery on our foot routes and delivery to a box on our motor routes.
While we try to take into consideration special needs, it is very difficult to guarantee special
placement of the paper beyond your porch or box. If you have delivery concerns, please
click here.
- What do I do if I miss my paper or receive a wet or damaged paper?
Our customer service hours are 5 a.m. to 6 p.m. Monday through Friday and from 5 a.m. to noon
Saturday and Sunday. We can be reached by calling 208-542-6777. You can leave a message after
hours and your call will be returned the next day. You can notify us electronically by visiting our
Delivery Concerns page.
- Why didn't I receive the advertisement insert or flyer that my friend or
relative received?
Advertisers have the ability to choose where their insert is distributed. Not all ads go in
all papers. If you have questions about what ads you receive, please feel free to
e-mail us.
- How do I stop my newspaper if I go on vacation?
You can call customer service between the hours of 5 a.m. and 6 p.m. Monday through Friday and
from 5 a.m. to noon Saturday and Sunday. We can be reached by calling 208-542-6777. You have
several options: you can have us hold your papers while you are gone and deliver them all to
you in a "pack" when you get back, you donate your papers to the Newspapers in Education fund or
you can simply stop the delivery and have us extend your expiration date.
Click here to take
advantage of our vacation services.
- Who delivers my paper each day?
The Post Register has more than 300 independent contractors that deliver the newspaper every
day of the year except Christmas. A majority of these carriers are youth under the age of 18.
Most motor routes and rural routes are delivered by adults. If you have praise or concern about
your carrier, please let us know.
- When are my subscription payments due?
You should receive an invoice from us 14 days prior to your expiration date. Your payment is
due on or before your expiration date. If you believe you are about to expire but haven't
received an invoice, please feel free to e-mail us.
- What is the mailing address for my payment?
Post Register
P.O. Box 1800
Idaho Falls, ID 83403
- Where can I drop payments off?
Post Register
333 Northgate Mile
Idaho Falls, ID 83401
Post Register
121 E. Main
Rexburg, ID 83440
