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Recent changes to the Fair Debt Collection Practices Act allow email, text, and social media private messages to now be used as channels for communication from debt collectors.

The debt collection process just got a little more interesting with the recent changes to the Fair Debt Collection Practices Act. Among other things, the new changes allow debt collectors to use digital outreach channels like email, texting, and yes, social media.

Does that mean a debt collector might be instant messaging you? Yes, it does. The good thing is that the new rules preserve a consumer’s right to privacy and respect without feeling threatened.

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